FAQs

Compared to the old ECE 22-05, the new ECE 22-06 standard includes a greater number of points of impact (from 5 points of impact to 17 points of impact in total), always prioritising the ability to protect and improve the safety of the motorcyclist.

The speeds of the impact tests have changed. In addition to the speed of 7.5m/s (speed at which helmets were tested at impact points B,X,P and R), these points are now also tested at a speed of 8.2 m/s and 6.0 m/s. The S point (point located on the chin of the helmets) the speed has been increased from 5.5 to 6.0. The extra points are tested at a speed of 7.5m/s and room temperature.

There have also been changes in the take-off, where the normal roll-off is now tested in a roll-back test (where the helmet cannot rotate backwards by more than 30 degrees when a residual load of 5kg is placed on it). There is also a new test in which the helmet hits an inclined surface (rotational impact), which is used to understand how much damage a helmet does when it hits an inclined surface. The helmets are tested at various points, rotating the helmet 0, 45, 90, 135, 180 and 270 degrees at a speed of 8 m/s. The modular helmets, are tested in both the open and closed positions, whereby in the open position of the helmet, the chin should resist the impacts or protrude completely. It should also resist when a force is applied to it to rotate it backwards and it should remain fixed in position.

Other components are also now included in the tests, such as visors, with more rigorous tests and improved optics, because the admissible optical deformation decreases. There is also a test that consists in projecting a projectile and the visor must resist (in case of breakage, it cannot have edges with less than 60 degrees). The internal visors (sun visor) are also tested, in which their transmittance is measured. When a helmet with an internal sun visor is tested, the internal sun visor must be in its working position.

It should be noted that any modification must be discussed in the laboratory, and that the user should not modify or change the original specifications/features of the helmet in order not to compromise the safety of the helmet.

The FIM Racing Homologation Program (FRHP) was created in order to implement its own certification and homologation of helmets. These are tested and certified to be used in competition. A helmet is considered to have been homologated after it has successfully undergone a specific testing protocol. It will have an FIM Homologation label sewn on the strap with a QR-Code and also the label ECE 22-05 / 06 type P, Snell M 2015 or JIS T8133 2015 type 2 full face. When the QR-Code is scanned, you are redirected to a webpage with all the information regarding this particular model, size and its accessories. This homologation is only mandatory for races under the FIM “flag”.

NEXX doesn’t sell directly to public. You can use our Store Locator system in order to find the nearest stores to you.

The COVID-19 pandemic brought significant changes to our day to day life, imposing new habits.

Due to the required safety and hygiene conditions, we have some recommendations in regards of the cleaning / disinfection process of the interior of the helmet:

– The visor should be removed for cleaning / disinfection of the interior of the helmet.

– You must ensure that the electrical components are covered during the cleaning process to prevent direct contact with the disinfectant.

– Disinfectants with 50% and 60% alcohol (etanol, 2- propanol, n-propanol) are suitable as active ingredients.

– The disinfectant should not contain any additional component of bleach, such as hydrogen peroxide or chlorine. The safety instructions of the manufacturer of the disinfectant should be followed.

– Apply the disinfectant liquid or spray, on a soft cloth damp and gently wipe the inside of the helmet (do not apply the disinfectant directly). The product is expected to evaporate completely, and after it dries on the surface, the helmet will be ready for use again).

– For hygiene reasons, it is recommended the use of balaclavas.

– The instructions for care and cleaning that are listed in the product manual of your helmet (also see the FAQ’s – How can I wash my helmet?) should be taken into consideration.

In case of any questions, please contact NEXX, or your local dealer.

NEXX has no repair / verification service for crashed / impacted helmets. In order to be able to verify the safety of a helmet after a fall, the helmet would have to be subjected to tests that would destroy the helmet itself and is therefore not feasible.

NEXX Helmets always advises to replace the helmet in case of an accident (or strong impact), even if the damage is not apparent. Even a small impact can damage a helmet (eg inside) and often this damage is imperceptible to the simple user.

All warranty-related complaints should be lodged at the NEXX Helmets distributor or retailer where the helmet was acquired.
In order for the warranty-related complaint to be considered, you must notify the Store about the problem, presenting the proof of purchase document / original receipt.

Regarding noise, our experience and research on this subject has always led to the same result, which in most cases noise perception and user tolerance vary greatly.

Moreover, in the tests, we had results that proved that the noise is not caused by the helmet. Most of the time, the noise is caused by unfavorable combinations of individual components, that can have a relevant effect on the acoustic of the helmet, such as body size, clothing worn, motorcycle type or windscreen (very important), riding position and head size and shape.

Wind noise is caused by unstable air flow surrounding the helmet. The unstable air, generate pressure variation, which is perceived as noise in the helmet (known as pseudo-noise). Only the user of the helmet hears this noise.
Our helmets are tested in wind tunnels, and are produced to be as quiet as possible.
The helmet must fits tightly and also fit as closely as possible to the neck.

NEXX Helmets cannot consider subjective noise-related situations, as being defects covered by the warranty.

Helmets can be gathered in various brands depending on its shape, the material used in the manufacture of the exterior shell, its usage, homologation and finally depending on its price. If we look at the shapes, there are three types of shells: the FULL FACE shell, the OPEN FACE (JET type) one and also the MODULAR shell. All of them manufactured in thermoplastic or in composites (fiber). Depending on its own characteristics, helmets will be divided into two brands, those that will be used on the road or those ones that will be used in all off-road riding, as the cross helmets. All NEXX helmets hold ECE 22-05 homologation. Relatively to the prices, as in all products, there are lower prices (plastic helmets) and higher prices (composites – fiber helmets).

Our size guide follows the references for an average oval head. To know your measurement you will need to measure, using a tape measure, the circumference of your head, starting at your forehead, and keeping the tape above your ears. After taking this measurement, you can use our Size Guide to see the correct reference of the helmet size.

You can see our Size Guide here.

There are some differences between our models. Sizes, and fit, depend on many factors, such as the shape of the head, the shape of the face, etc.

Choosing the correct size of the helmet is very important, and it is the sole responsibility of the customer, to ensure an adequate fit at the time of purchase (improper fit is one of the exclusion points of our warranty policy).

For this reason, we always recommend that the customer try the helmet, before purchasing it, in one of our representative stores. You can consult our quick guide to check the proper fit and size here.

To be sold in various countries, the helmet must respect the standard/pattern that those countries impose. There are technical and bureaucratic standards. The homologation is the certification that the helmet itself fulfils the technical standard which the selling country adopted to authorize/allow its sale.

In all Europe countries, the standard in accordance with the rules is ECE 22 regulation of EU (European Union). Nowadays, in its most recent revision, the fifth, it has as abbreviation ECE 22-05. In some countries, namely in Spain and Italy, there are some homologations that have an exclusive national condition for motorcycles with motors of a lower than 50 c.c.. Other homologations, apart from Europe, as the Americans SNELL, DOT, the Japanese JIS or the Australian AS aren’t recognized as valid in Europe.

The standard ECE obliges that the helmet as a sewed label in the retention strap stating where it was homologated, which is the number of homologation and finally the helmet’s series number. Only this way may you certificate yourself about the correct homologation of a model that you are about to buy.

No, the label numbers don’t refer to a specific date. Most of the manufacturers choose an imprint or even another label sewed at the bottom of the external shell.

In order to clean your helmet, you may only use water and soap. If your helmet has a completely detachable and washable lining, use exactly the same technique, cleaning the foam left by the soap with clean light water. Let it dry naturally and don’t twist the pieces.

If your helmet is made of plastic, it isn’t advisable to paint it. Many of the paints sold in the shops, are made of solvents that might damage your helmet’s structure. Most of the helmets’ manufacturers use paints made of chemically non-aggressive solvents. The fibre NEXX helmets have no obstacles, in order that you may personalize your helmet.

If your helmet is made of plastic, it isn’t advisable. Most of the stickers’ manufactures use glue made of solvents, which might damage your helmet’s structure. In case of fibre NEXX helmets, there are no obstacles, so that you may personalize your helmet.

As soon as the scratches in your visor no longer allow a good vision, you should change your helmet’s visor. A scratched visor might become dangerous in nocturnal usage, due to the light coming from the others drivers.

Not always a more expensive helmet warrants a greater security. All helmets that respect the ECE 22-05 standard, which is the case of NEXX, has the minimum-security guarantee. The different prices are explained by manufacturers’ peremptory (sponsorships to pilots, for example). Anyway, a fibre helmet will always be safer and more secure than a plastic helmet.

No, the helmets used by pilots are exactly the same as the ones sold at the shops (except for the stickers of its sponsors or the personalization).